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Personalized and autonomous are already everywhere; let’s focus on awareness over trust

TitlePersonalized and autonomous are already everywhere; let’s focus on awareness over trust
Publication TypeConference Paper
Year of Publication2012
AuthorsCramer H
Refereed DesignationRefereed
Conference NameWorkshop on End-User Interactions with Intelligent and Autonomous Systems at CHI’12
Date Published05/2012
Conference LocationAustin, TX, USA.
Keywordslirec
AbstractPersonalization and autonomous adaptation to users has become a mainstream feature. The diversity is immense, and spans domains ranging from personalized online search and recommenders, to social robots. Based on the findings of a set of studies of people’s responses to autonomous and adaptive systems, and current commercial developments, I highlight a number of challenges related to user trust in such systems, focusing on transparency, social strategies and social mediation effects. Rather than focusing on convincing users to use systems, a more pressing challenge is how we can increase awareness and understanding of the autonomous and user-adaptive systems already there.
URLhttp://dl.lirec.org/papers/Cramer-autonomy2012.pdf
Posted by Henriette-SICS on Tuesday, 22 May, 2012 /

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